Is It Time for a New Property Management Company? 5 Warning Signs

Real estate agent

June 20, 2024

Owning rental property can be a lucrative investment, but it requires effective management to maximize returns and maintain tenant satisfaction. If your property management company is not meeting expectations, it might be time to consider a change. Here are five signs that indicate you need a new property management company:

  1. Poor Communication: Effective communication is critical in property management. If your current property management company is slow to respond to your calls and emails, fails to keep you updated on important matters, or doesn't communicate effectively with tenants, it can lead to unresolved issues and dissatisfaction. Timely and clear communication is essential for a smooth operation.
  2. High Tenant Turnover: Frequent tenant turnover can be a red flag. It could indicate that tenants are unhappy with the property management, leading to higher vacancy rates and additional costs for marketing and preparing units for new tenants. A good property management company should focus on tenant retention through excellent service and addressing tenant concerns promptly.
  3. Neglecting Maintenance and Repairs: One of the primary responsibilities of a property management company is to ensure the property is well-maintained. If maintenance requests are consistently delayed or ignored, it can lead to property damage and tenant dissatisfaction. Regular inspections and timely repairs are crucial for maintaining property value and tenant satisfaction.
  4. Inaccurate Financial Reporting: Transparency in financial reporting is vital. If you notice discrepancies in your financial statements, such as unexplained expenses or missing income, it can be a sign of poor management or even fraud. Your property management company should provide accurate and detailed financial reports regularly, allowing you to track your investment's performance.
  5. Legal and Regulatory Issues: A competent property management company should be well-versed in local laws and regulations governing rental properties. If your property is facing legal issues, such as non-compliance with safety standards, improper handling of security deposits, or disputes with tenants, it indicates a lack of knowledge and professionalism. Ensuring compliance with all relevant laws is essential to avoid costly legal problems.

If you recognize any of these signs, it may be time to explore other property management options. Switching to a new property management company can significantly improve the performance and profitability of your rental property.

At LSK Property Management, we pride ourselves on providing exceptional service, clear communication, and effective management for property owners in London, Ontario. Our team is dedicated to maintaining your property, ensuring tenant satisfaction, and maximizing your investment returns.