Dealing with Problem Tenants in London, Ontario

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June 7, 2024

Managing rental properties comes with its share of challenges, and dealing with problem tenants is one of the most difficult tasks landlords face. Problem tenants can cause damage, disturb neighbors, and disrupt the smooth operation of your property. At LSK Property Management, we have extensive experience in handling problematic tenants in London, Ontario. Here are some strategies to effectively manage and mitigate issues with problem tenants.

1. Conduct Thorough Tenant Screening

The best way to deal with problem tenants is to avoid them in the first place. Conducting thorough tenant screenings can help you identify potential red flags before signing a lease. Check credit reports, rental history, employment verification, and conduct background checks. A comprehensive screening process reduces the likelihood of renting to problematic tenants. LSK Property Management uses a rigorous screening process to ensure we select the best tenants for your property.

2. Set Clear Expectations from the Start

When signing a lease with a new tenant, set clear expectations regarding behavior, maintenance responsibilities, and communication. Ensure the lease agreement outlines all rules and regulations clearly. Discuss these points with the tenant to ensure they understand their obligations. Clear expectations can prevent many issues from arising. Our team at LSK Property Management ensures that all lease agreements are thorough and that tenants understand their responsibilities.

3. Address Issues Promptly

When problems arise, address them promptly. Ignoring issues can escalate the situation and lead to more significant problems. Whether it's late rent, noise complaints, or property damage, take action immediately. Communicate with the tenant to understand their perspective and work towards a resolution. At LSK Property Management, we handle issues swiftly to prevent them from becoming major problems.

4. Keep Detailed Records

Maintain detailed records of all interactions with problem tenants, including emails, phone calls, and written notices. Document any incidents, complaints, and the steps you took to resolve them. This documentation can be crucial if you need to take legal action or if disputes arise. LSK Property Management keeps meticulous records to protect landlords and provide a clear history of tenant interactions.

5. Know When to Seek Legal Action

Sometimes, despite your best efforts, a problem tenant may continue to violate lease terms. In such cases, it may be necessary to seek legal action. Familiarize yourself with the eviction laws in London, Ontario, and follow the proper procedures. Eviction should be a last resort, but it is sometimes necessary to protect your property and other tenants. LSK Property Management can guide you through the legal process and ensure all actions are compliant with local laws.


Dealing with problem tenants is a challenging aspect of property management, but with the right strategies, you can minimize the impact on your property and maintain a positive landlord-tenant relationship. By conducting thorough tenant screenings, setting clear expectations, addressing issues promptly, keeping detailed records, and knowing when to seek legal action, you can effectively manage problematic tenants. For professional property management services in London, Ontario, trust LSK Property Management to handle all tenant-related issues and ensure your rental property operates smoothly.